# Privacy Policy
**Effective Date:** June 24, 2026
## Introduction
Welcome to **LeadZilla by Macroword TechZone**. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
By accessing or using LeadZilla, you agree to the practices described in this Privacy Policy.
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## Information We Collect
We may collect the following information:
* Name
* Business Name
* Email Address
* Mobile Number
* Billing Information
* Company Details
* WhatsApp Business Account Information
* Facebook Page and Instagram Account Information (when connected)
* IP Address and Device Information
* Usage and Analytics Data
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## How We Use Your Information
We use your information to:
* Create and manage your account.
* Provide WhatsApp, Facebook, and Instagram messaging services.
* Enable AI chatbot and automation features.
* Manage customer communications and CRM functions.
* Process payments and subscriptions.
* Improve our platform and customer experience.
* Provide technical support.
* Comply with legal and regulatory requirements.
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## Data Sharing
We do not sell or rent your personal information.
Your information may be shared only with trusted service providers or partners who assist in operating our platform, processing payments, providing cloud infrastructure, or delivering services. We may also disclose information when required by law.
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## Data Security
We use industry-standard security measures to protect your information, including encrypted connections, secure authentication, access controls, and regular security monitoring.
Although we strive to protect your data, no online service can guarantee complete security.
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## Data Retention
We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
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## Your Rights
You may request to:
* Access your personal information
* Correct inaccurate information
* Delete your account or personal data
* Withdraw consent where applicable
To make a request, please contact us using the details below.
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## Third-Party Services
LeadZilla integrates with third-party platforms including Meta, WhatsApp Business Platform, Facebook, Instagram, payment gateways, and cloud service providers. Their use of your information is governed by their respective privacy policies.
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## Cookies
Our website may use cookies to improve user experience, remember preferences, maintain secure sessions, and analyze website performance. You may disable cookies through your browser settings.
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## Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date.
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## Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us.
**LeadZilla by Macroword TechZone**
**Website:** https://app.techwapi.in
**Email:** [support@techwapi.in](mailto:support@techwapi.in)
**Phone:** +91 6280612341, +91 9988277100
**Address:**
Macroword Techzone LLP
New Gagan Nagar, Giaspura
Ludhiana, Punjab – 141016
India