# Terms of Service
**Effective Date:** June 24, 2026
## 1. Acceptance of Terms
Welcome to **LeadZilla by Macroword TechZone**. By accessing or using our website, software, and services, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our platform.
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## 2. Our Services
LeadZilla is a cloud-based customer engagement platform that provides:
* WhatsApp Business API Integration
* Facebook & Instagram Messaging
* AI Chatbot Automation
* CRM & Lead Management
* Team Inbox
* Marketing Automation
* Analytics & Reporting
We may improve, modify, or discontinue any part of our services at any time.
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## 3. User Responsibilities
By using our platform, you agree to:
* Provide accurate and complete account information.
* Keep your login credentials secure.
* Use the platform only for lawful business purposes.
* Comply with all applicable laws and regulations.
* Follow Meta Platform Terms and WhatsApp Business Platform Policies.
* Not send spam, fraudulent, misleading, or unauthorized messages.
You are solely responsible for the content you send through your connected communication channels.
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## 4. Account & Subscription
* You are responsible for maintaining the confidentiality of your account.
* Subscription fees must be paid according to your selected plan.
* Failure to pay applicable fees may result in suspension or termination of your account.
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## 5. Intellectual Property
All software, trademarks, logos, website content, documentation, and technology associated with LeadZilla remain the property of **Macroword Techzone LLP**.
You may not copy, modify, distribute, reverse engineer, or resell any part of our platform without prior written permission.
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## 6. Third-Party Services
LeadZilla integrates with third-party services such as Meta, WhatsApp Business Platform, Facebook, Instagram, payment gateways, and cloud providers.
We are not responsible for service interruptions, policy changes, or issues caused by these third-party services.
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## 7. Limitation of Liability
To the maximum extent permitted by law, Macroword Techzone LLP shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our platform or services.
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## 8. Suspension & Termination
We reserve the right to suspend or terminate any account that:
* Violates these Terms of Service.
* Violates Meta Platform policies.
* Engages in illegal, fraudulent, or abusive activities.
* Threatens the security or stability of our platform.
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## 9. Privacy
Your use of LeadZilla is also governed by our **Privacy Policy**, which explains how we collect, use, and protect your information.
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## 10. Changes to These Terms
We may update these Terms of Service from time to time. The latest version will always be available on this page with the updated Effective Date.
Your continued use of our services after any changes indicates your acceptance of the revised Terms.
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## 11. Contact Us
If you have any questions regarding these Terms of Service, please contact us.
**LeadZilla by Macroword TechZone**
**Website:** https://app.techwapi.in
**Email:** [support@techwapi.in](mailto:support@techwapi.in)
**Phone:** +91 6280612341, +91 9988277100
**Address:**
Macroword Techzone LLP
New Gagan Nagar, Giaspura
Ludhiana, Punjab – 141016
India